First name*

Last name*

Company*

Email*

Phone number*

LiDAR manufacturer* LiDAR manufacturer*VelodyneHesaiSeyondOuster

Does the sensor power up?* Does the sensor power up?* No Yes Intermittent

Is the sensor still working? (power, spinning, point cloud)*

Has the cable been modified? (if yes, you need to provide mating connector with open wires for the repair teams to be able to establish connection with the sensor. Failure to do this would incur extra cost of 500 USD per piece)* Has the cable been modified? (if yes, you need to provide mating connector with open wires for the repair teams to be able to establish connection with the sensor. Failure to do this would incur extra cost of 500 USD per piece)* No Yes

Write serial number and detailed description of issue (if regarding more than one sensor, write serial number and description for each sensor).*

RMA solution* RMA solution* Replace with refurbished sensor (faster processing, subject to availability) Repair broken sensor (slower processing)

Return shipping address including receiver contact details and email address*