FAQ

Below you can find answers to our most frequently asked questions. If you can’t find what you are looking for, contact us today.
We are interested in purchasing a LiDAR. What does Visimind sell?

Visimind is the primary distributor of Hesai, Ouster, and Seyond LiDAR across the EMEA region.
We typically maintain stock to ensure delivery within 2–3 business days.
To support your decision-making, we provide demonstration units and a Try & Buy program, giving you the opportunity to test equipment before committing to a purchase. For customers requiring complete solutions, Visimind delivers tailored integrations of both hardware and software for a wide range of applications. We can adapt solutions to your specific requirements, ensuring seamless integration. All our systems come with a warranty and full support as standard.We also have demonstration units and Try & buy so you can test before committing to a purchase.

For customers seeking a complete solutions we also offer our own integrations with software specifically designed for a large variety of applications. We also have the ability to customize the software and hardware in order to tailor the integration for your specific application. Our integrations come with a warranty and support guarantee as a matter of course.

What comes with the LiDAR?
It depends on the manufacturer, but lidars usually come with a power supply, all necessary cables, and visualization software. You’ll need a PC that meets the minimum specs listed in the product datasheet.
For Seyond lidars, there are several power supply and communication interface options to choose from. We’ll help you select the right configuration when preparing your quote, and these components are priced separately.
Can I get a point cloud from the LiDAR?

That depends on what you mean by a “point cloud.” A LiDAR sensor outputs raw measurements in its own coordinate system, scan by scan. What is usually called a point cloud is the result of combining many such scans into one dataset. To achieve this, you need additional technology to track the LiDAR’s movement, such as SLAM or inertial navigation.
Most LiDARs also include a vendor-specific viewer where you can visualize the data, save it, and replay stored scans — though typically on a scan-by-scan basis rather than as a fully merged point cloud.
We can support you with both the methods and the hardware needed to generate full point clouds, as well as help you integrate LiDAR into your own products.

How many LiDAR sensors can one use together?

One can use as many you can. This is possible with phase lock and one can set them that they don’t look the same direction.

Can LiDAR sensors track objects?
LiDAR sensors by themselves do not inherently recognize or track objects — they primarily deliver raw measurement data. Object detection and tracking can be developed in-house or achieved by integrating 3rd-party perception tools that provide functions such as 3D object perception. Visimind can also support you in using and integrating such tools.
Some newer LiDAR sensors are starting to include built-in object detection, but this is still uncommon, and such functions are mainly for applications where the LiDAR is static.
What rotation speed or refresh rate do the LiDARs have?
Rotational LiDAR sensors typically have a rotation rate between 5–20 Hz. Some models allow you to choose the exact rotation rate, while others offer only a few fixed options.
Newer “solid-state” LiDARs do not have a rotating head; instead, you can select the refresh rate. Similar to rotational sensors, some solid-state models let you choose the exact refresh rate, while others offer a limited set of options. A few LiDAR sensors are also capable of running at rates above 20 Hz.
What range accuracy does a LiDAR have?
Range accuracy varies between LiDAR models. In general, newer “solid-state” sensors tend to have slightly lower accuracy than traditional rotational LiDARs, but the exact performance depends heavily on the specific model and vendor. Keep in mind that datasheets can sometimes be optimistic (in reality this is quite common).
If accuracy is critical for your application, it’s best to discuss it on a case-by-case basis. Visimind has tested the accuracy of the LiDAR models we offer, so we know their real-world performance. Among our lineup, the most accurate sensor is the XT32.
Can I use a LiDAR for military applications?
Using LiDARs for military applications has a few important considerations. Some vendors restrict their LiDARs from military use, while others may limit “offensive” applications. A few LiDARs are allowed for all types of military use. It’s important to consult with us, as export restrictions may also apply. Additionally, LiDARs operate at different wavelengths, which can be relevant depending on your application. Please contact us to discuss your specific requirements.