How we work
If you are interested in Velodyne Lidars we typically setup a video meeting where we introduce Velodyne, we make a live demonstration and we try to understand your application depending on the details you can share.
Warranty
12 months warranty effective from the day of the purchase. Free shipping from client to Visimind and from Visimind to Velodyne service in US if the repair is covered by the warranty.
Duties, taxes, VAT
Visimind takes care of all import duties, custom clearance and administration. All shipment goes from our stock in Sweden. Customers within EU countries are invoiced without VAT.
Support
We offer free support on phone and email, so just contact us and we will help you also with simple things like manuals and software.